When starting a business, one of the first decisions is how the company will create and deliver value. A business model makes those choices visible: who the customer is, what is being offered, how money comes in and which costs are essential.

The building blocks

  • Customer: a specific group with a real problem.
  • Value: a useful outcome, not just a list of features.
  • Channel: how customers discover, buy and receive the offer.
  • Revenue: the pricing and payment pattern.
  • Costs: the resources required to deliver consistently.

Test the assumptions

A model is a set of hypotheses. Talk to customers, run small experiments and compare the result with the plan. The best model is not the most complicated one; it is the one that can be explained, tested and improved.